- Your Screening AI Mate

SX Agent SAM

Industry’s first-of-its-kind Verification Agent AI, designed to revolutionize background screening with unmatched speed, accuracy, and intelligence. Built to perform all necessary verification tasks seamlessly, SAM ensures zero compromise on turnaround time, quality, or cost.

View Demo

Why SX Agent SAM

AI-powered vertical voice agent built specifically for the background verification industry.

Available 24/7

Reduces turnaround time drastically with 24x7 automation and no scheduling delays.

Multilingual

SX Agent SAM interacts fluently across languages, making it ideal for global screening requirements.

Plug & Play

SX Agent SAM is API-enabled, integrated with HRMS, ATS, and government systems for instant deployment.

Fully Automated

AI-led voice interaction that feels natural, responsive, and fluent, exactly human-like.

What can SX Agent SAM do for you?

Employment  Check

SX Agent SAM directly connects with past employers through intelligent voice interactions - verifying roles, dates, performance, and reasons for exit, all without human follow-ups.

01

Academic  Check

SX Agent SAM reaches out to institutions worldwide, asking the right questions in real time to confirm credentials and flag discrepancies - automating accuracy at scale.

02

Reference  Check

SX Agent SAM conducts dynamic, natural-language conversations with references to gather insights on skills, conduct, and cultural fit - capturing richer data than static forms ever could.

03
Behind the Scenes
SX Agent SAM transforms every interaction into a fast, intelligent, and seamless experience by combining multiple technologies in real time. Here’s how the process works:
Phase
01
Automated email
The workflow begins when SAM is automatically activated by an email trigger from the Sapience platform.
Phase
02
Speech Input
SAM receives and captures the user’s voice input to initiate the interaction.
Phase
03
Speech-to-Text
The spoken input is transcribed into text using high-accuracy automatic speech recognition.
Phase
04
Text Analysis
SX Agent SAM processes the text to interpret intent, context, and relevant details through natural language understanding.
Phase
05
Decision Engine
Based on the analysis, SX Agent SAM determines the appropriate response or action using pre-defined logic and AI rules.
Phase
06
Response Generation
A tailored response is generated and delivered through natural-sounding text-to-speech technology.
Phase
07
All of this happens within 700ms
Ensuring fast, intelligent, and seamless user experiences with SX Agent SAM.
+42

Total Checks

+30

Countries

700 ms

turn around time

+500

Clients

SX Agent SAM is not just automating outbound verifications – it’s redefining the process. By ensuring real-time availability, intelligent scheduling, and consistent follow-ups, SAM delivers accuracy, scale, and efficiency that were previously out of reach for most verification teams.

Raju Radhakrishnan, Head of BGV Operations at ScreenXchange