Background Screening Post-Pandemic: Adapting to New Challenges

Radney Guevarra
October 31, 2023

The background screening industry has undergone significant changes in the post-pandemic era. It prompted the industry to adapt to new challenges, adopt digital solutions, and prioritize health and safety measures. The screening industry adapting to these changes has helped organizations make informed hiring decisions and maintain a safe work environment.

Employee Background Verification has become more critical than ever, with the challenges posed by the pandemic. Background check delays during COVID-19 were caused by industry and government disruptions, affecting their ability to process requests quickly. Businesses are now adopting remote hiring to adapt to changing policies and remote work. This shift has increased the demand for pre-employment background checks.

The pandemic forced many companies to shift to remote work, resulting in increased demand for virtual background screening processes. Amazon employment verification adapted to remote hiring practices, utilizing online platforms, digital verification tools, and virtual interviews.

Background check providers adapted to the virtual environment by using identity verification tech like biometrics, facial recognition, and document checks. This ensures reliable remote identity verification, helping manage the increased demand for background checks in essential industries like healthcare and logistics.

Also read | The Evolving Landscape of Background Verification in the Age of Remote Work

The pandemic has underscored the importance of online presence and behaviour. As a result, employers have shown increased interest in applicants' social media profiles to assess their professional reputation, adherence to company values, and potential risks.

In line with this were the evolving compliance regulations of government and organizations that address emerging compliance challenges during the pandemic. Privacy and data protection, such as the Fair Credit Reporting Act (FCRA) in the United States or the California Consumer Privacy Act (CCPA), remains a significant consideration. Companies must be more cautious about handling personal data and complying with data protection regulations while conducting remote screenings.

As we go back to the office full-time after the pandemic, some employers are focusing on health-related checks like COVID-19 records, health questionnaires, and vaccinations to make the workplace safer. They're also paying more attention to mental health to support their employees. Some background check companies now assess mental health history to understand its impact on job performance and safety.

The post-pandemic era has brought about significant changes in the field of background screening. Employers are relying more than ever on employment screening services to adapt to remote hiring practices and ensure the safety and reliability of their workforce. Adhering to compliance regulations and prioritizing health-related screenings are now a mandate in background screening processes. As the business world evolves, the background screening industry will remain critical in helping organizations make informed hiring decisions and maintain safe work environments.